Super User
Terms and Conditions
Terms and Conditions
The terms and conditions below will govern your use of our website and all sub domains. You must accept these terms and conditions in full; if you disagree with any part of these terms and conditions please do not use our website.
Intellectual Property Rights
Unless otherwise stated, we own the intellectual property rights in the website and material on the website.
In respect of all material that you post on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights.
Licence To Use Website
When using our website you can view, download for caching purposes, and print pages, however, there are conditions:
- Material from this website must not be republished in any form or reproduced or stored on any other website. (Public or private retrieval system)
- Without our express permission (written) you must not copy, sell, resell or otherwise exploit our website for commercial purpose.
- Material on our website must not be edited or modified in any way.
Limitations of Liability
All information on this website is given free-of-charge, we cannot be held liable in respect of the information given on this website.
We will make every effort to ensure that the information on our website is correct, however, we do not guarantee its entirety and accuracy.
We do not guarantee that our website will remain available or that all the material used is kept current.
We exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) to the maximum extent permitted by applicable law.
We will not be liable for direct, indirect or consequential loss or damage arising under these terms and conditions, whether arising in tort, contract, or otherwise, including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.
We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, however, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
Restricted Access
Access to certain areas of our website is restricted. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.
ID and Password Usage
If at any time we provide you with a user ID and password to enable you to access restricted areas of our website, you must ensure that that user ID and password is kept confidential. You will accept responsibility for all activities that occur under your user ID or password.
We may disable your user ID and password if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.
Bulletin Board/Chat Room/Comments
You must not use our website in any way that causes, or may cause, damage to the website or harm the usability of the website.
You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website for any purposes related to marketing without our express written consent.
You must not use our website to copy, publish or send mass mailings or spam.
Illegal Use of Website
You must not use our website to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under English, Scottish and other applicable law. All material you copy, publish or send via our website must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person's intellectual property rights or rights of confidence, impinge upon any person's privacy, or constitute incitement to commit a crime; further, material must not be misleading, deceptive, sexually explicit, threatening, abusive, harassing or menacing.
We reserve the right to edit or remove any material posted upon our website.
We may take such action as we deem appropriate to deal with the posting of unsuitable material, including suspending or cancelling your account, restricting your access to our website, or commencing legal proceedings against you.
Policy Amendments
We may occasionally update this privacy policy by posting a new version on our website. It is in your interest to check this page regularly to ensure you are comfortable with any changes made.
These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
Suresh Ramadoss
Since the Pinnacle team is from a fabrication and design background, the team lead have excellent knowledge in the field of fabrication and they have tremendous understanding in the Quality, Traceability and Materials Management.
David Hutchinson
Without a doubt, the guidance provided by Pinnacle Business Solutions was key to ensuring efficient work processes and ultimately project success for CLOV.
MatriX-Mobile
- Input production data at any time.
- Access critical project status information from anywhere.
- Keep everyone informed, whether they are on site, in the office or travelling.
Services
Pinnacle Business Solutions has everything you need to manage project execution from start to finish
MatriX-AR
- Using augmented, virtual and mixed reality technologies in engineering projects.
- Innovative ways to increase the efficiency of field operations.
- Overlay a design model on fixed objects to improve accuracy.
- Enhance the process of carrying out day-to-day checks and inspections.
The Team
Pinnacle Leadership Team
Allyson Fraser
Customer Experience Director
Allyson has more than 20 years of experience across several IT, customer service and strategic roles. She is responsible for ensuring that Pinnacle meets its customer experience goals, and she’s on a mission to deliver a strategy that provides a seamless customer experience across all touchpoints. Improved customer satisfaction and greater efficiency are her targets. Allyson is passionate about promoting a customer-centric culture within Pinnacle.
In her previous role with Pinnacle, Allyson had a broad remit, reviewing internal processes and procedures, introducing new systems to manage customer support interactions, and implementing a comprehensive contact management strategy and system.
Prior to joining Pinnacle, Allyson held a variety of roles within the Public Sector. Her responsibilities ranged from running an IT support service to setting up and managing a call centre and a network of 37 public-facing customer service centres, as well as negotiating multi-million pound IT contracts and providing service delivery consultancy.
Allyson studied a BA in Commerce with Languages at Napier University in Edinburgh.
Eric Cordiner
Managing Director
Eric is a seasoned business leader, with over 40 years of experience worldwide in delivering advanced systems technology solutions to the fabrication and construction services industries. He leads Pinnacle’s international business and has responsibility for achieving our vision, mission and objectives by delivering strategic guidance and direction. He also oversees the company’s ongoing expansion into new technologies and markets. Before joining Pinnacle, Eric spent five years heading up McDermott International’s Information and Systems Technology UK Division. During this time he was responsible for McDermott’s information management strategy and systems and technologies for UK-wide engineering, fabrication and offshore support facilities. Previous roles at McDermott included systems development manager for the UK, Far East and Middle East, where he was instrumental in developing and deploying corporate materials, engineering and fabrication management systems. Earlier in his career, Eric’s role as head of the Aberdeen information centre at Total provided experience and knowledge of operations and maintenance support information systems for major offshore facilities. Eric holds a Master of Arts in Geography, Geology, Mathematics and Economics and a post-graduate diploma in Management Studies.
Vincent Sibiya
Project Director
Vincent is an international senior controls specialist with a strong track record and years of experience.
Prior to joining Pinnacle, Vincent gained experience in international project execution by acting as a project controls consultant for major oil and gas players such as Heerema Marine Contractors in Angola and Unithai in Thailand.
Vincent started out as an IT instructor, but his career in the construction industry really took off when he was offered a role as a junior planner at one of Africa’s largest construction groups. He worked on projects such as SAPREF Turnaround Shutdown and the Shell Detergent Alkaline Plant Decommissioning, moving onto major capital projects as his career progressed. These projects included King Shaka International Airport, Transnet NMPP and the Clean Fuels Project.
Vincent holds an International Diploma in Information Systems plus many other project control and contracts certifications.
Pinnacle Industry Experts
Wayne Ketter
Australia
Wayne joined Pinnacle Business Solutions in October 2020 as Pinnacle’s Industry Expert based in Australia, bringing a wealth of industry knowledge and experience.
Wayne has 40 years steel fabrication experience across a range of industries, including Oil & Gas, Construction and Mining. In 1992 he travelled to Indonesia and thereafter the majority of his time was spent in the Maritime South East Asia region and Thailand.
Wayne brings with him a wide range of experience in Project Management, Steel Fabrication and Welding being associated with Pressure Vessels, Boilers, Tower Cranes, Mining Plant & Equipment, Offshore Drilling Rigs, Gas Plants, Offshore Wind, Jackets and Well Head Platform construction.
Wayne established his own business and is now based in Brisbane, Australia.
Renee Alvear
Chile
Rene is one of the most experienced professionals in Piping Manufacturing and Assembly in South America with more than 30 years’ experience in this field. Pinnacle Business Solutions is delighted to have Rene on board as an Industry Expert. Rene, based in Chile, brings extensive experience and knowledge gained from working on highly complex technological innovation projects across a range of industries, including Mining, Steel, Cellulose, Thermoelectric Plants, Oil Refineries and Petrochemical industries. Several of these projects have been mega projects for leading companies in Chile.
G Venkataramani
India
Venkat, CEO of SCS Eng and Technical Services Private Ltd based in India, brings a range of specialist skills as Pinnacle’s Industry Expert, gained over the last 25 years working across a range of sectors in the Construction Industry, including Nuclear, Oil & Gas, LNG and Power Plants. Venkat’s specialisms are in Quality Auditing, Quality Systems, Risk Assessments and ISO Standards. He is recognised as an outstanding Third Party Auditor for Integrated Management Systems - QMS, EMS, OHSAS and ISO 3834 standards. Venkat has provided services to various prestigious companies including EIL, ONGC, L&T, BECHTEL, FOSTER & Wheeler Limited, JACOB’s H&G Limited, IDEA Limited- Chennai.
MatriX-EPS - Eversendai Offshore, UAE
Eversendai Offshore is well established in the Oil & Gas and Marine Industry and now is also a major player in the Offshore Renewable Energy market.
UAE based Eversendai Offshore is an EPC contractor that also provides design services, specialising in complex fabrication projects for the Oil & Gas and Renewable Energy markets. Founded in 2014 with a well-planned yard with quay side in Ras Al Khaimah in the UAE, the company has successfully completed many projects for major companies such as Adnoc, Saipem, Hyundai, KNPC and Aramco. The company is also established and well known for fabrication of Decks and Jackets for the Renewables Wind Energy market. In 2020, Eversendai Offshore secured the contract to fabricate and construct the topside, jacket foundation and piles for SSE Renewables’ Seagreen offshore wind farm substation platform in Scotland, the largest in the world at the time.
Testimonial
"One of the key requirements of an O&G or Renewables sector of business is Material and Weld Traceability. Pinnacle has provided services to Eversendai with the 'MatriX-EPS' product since 2014. However, Pinnacle has been in this field with me since 2001. Based on my experience from my previous employer, I suggested that Eversendai Offshore implement MatriX-EPS and hence this was procured in my current company.
The projects supported by MatriX-EPS are numerous. In fact all the projects executed in Eversendai Offshore was supported by MatriX-EPS for Material Control. Of late, we have made several enhancements in Quality side to ensure full and proper traceability of weld records.
Eversendai has executed all types of projects in the O&G and Marine industry. We have built Modules to be installed on islands, Liftboats, Jackets, Topsides, Skids, Control Building, Accommodation, Structural Frames and several others.
Since the Pinnacle team is from a fabrication and design background, the team lead have excellent knowledge in the field of fabrication and they have tremendous understanding in the Quality, Traceability and Materials Management. The support provided by Pinnacle is prompt via their helpdesk system. Interestingly, Pinnacle support goes beyond just software troubleshooting, they also provide efficient ideas or solutions to practical problems in the yard and this is only possible due to their extensive experience in the yard.
MatriX-EPS takes care of Materials Management from start to finish. It starts with bill of materials from a 3D Model dump, consolidates the data with its databases and organises suitably such that, a vendor can understand. Of course this is done by customised tables in the background. Customisation is a one-time effort and the company reaps the benefits during the entire life of MatriX-EPS. Further MatriX-EPS takes care of procurement activities, receipt, material control, shop fabrication, welding, welder qualification, etc, etc. This software helps from the start to finish of most operations in fabrication"
Suresh Ramadoss, General Manager, Engineering, Eversendai Offshore
Resources
Unithai and MatriX-EPS – a winning combination!
The challenge
In 2016, we were invited by Unithai – one of the largest shipyards in Asia – to develop a bespoke software answer to one of their most pressing questions.
With oil and gas fabrication their core business offering, Unithai’s Offshore Fabrication Division (OFD) identified a need for a Virtual Fabrication Database (VFD) to manage and oversee traceability information across the entire process – from engineering drawings to commissioning.
An in-house trial of a VFD prototype made it clear to Unithai that the solution would not be found internally, on account of the scale of resources required to create a stable and reliable system which would meet and fully reflect the aspirations of the VFD concept.
Unithai began investigating external solutions, looking to the global market to seek a system that would complement and align closely with their VFD concept. Extensive research and stringent comparisons to similar software offerings revealed that MatriX-EPS stood head and shoulders above its peers. It was selected as the best solution to realise Unithai’s aspirations for its VFD.
Implementation
Heading up the VFD initiative is Pradeep Kumar Sharma, a recognised expert in quality control in the oil and gas fabrication sector. Working closely with the MatriX-EPS development team in Scotland, Pradeep was able to deploy the MatriX-EPS system within Unithai.
Pinnacle staff and Pradeep then moved on to the next step – the on-site launch and orientation of the product at Unithai’s main shipyard and engineering facility, which included an intensive two-week deployment and training programme.
Shortly after this deployment period, Unithai won a contract from Thyssen Krupp to carry out a high-detail design, fabrication and off-site commission of a modular extension of an alcohol plant in Texas, operated by Oxiteno. MatriX-EPS was deemed the perfect fit, and due to the demanding timeline, Unithai identified a need for full-time, on-site consultancy support to ensure the system’s use. South Africa-based Vincent Sibiya – a senior consultant with Pinnacle - spent four months on-site, with round-the-clock assistance from the UK-based Pinnacle team.
MatriX-EPS proves its worth
Unithai has successfully integrated MatriX-EPS to execute best-practice fabrication work processes. The platform has caught the attention of the entire Unithai organisation and has won several awards. Alongside the success VFD has enjoyed – via MatriX-EPS – Pradeep Kumar Sharma has been recognised for his contribution to the organisation’s core business of fabrication. With that has come broadened responsibilities to deploy Lean and Kaizen methodologies across other Unithai departments, to bring them closer to the quality and efficiency that OFD is now known for.
As a key partner in this process, we realise that successful implementations such as these rely on us doing much more than merely selling software. Enabling a client’s efforts to improve efficiencies and project execution practices is equally fundamental.
A high-calibre client like Unithai OFD has placed the spotlight on the impact of MatriX-EPS and highlighted the value that can be added via our consultancy support services. The capabilities contained within MatriX-EPS, combined with the expertise of the Pinnacle team, means we are a front-runner in fabrication project processes consultancy. We are more than just software!
